Shipping & Refunds


Shipping:

Please allow between 1-2 Business Days for your tracking number to update once you receive your tracking number by email.

Transit times will vary based upon a few different conditions, including but not limited to:

  • Total distance between us and you
  • Whether your parcel is a domestic (USA) or international (everywhere else) shipment
  • What delivery method you select

ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.

DOMESTIC:
First Class: 7-10 Business Days
Priority Mail: 5-7 Business Days
UPS Ground: 2-5 business days ($100 insurance included)
DHL eCommerce: 3-8 business days ($100 insurance included)

 

Refunds:

We want you to love your boots, and we’re here to help you get it right.

We gladly accept returns and exchanges on all unworn, unwashed, and unused boots within 30 days of delivery. Items must be in mint condition, with original tags attached, no visible wear (especially on the soles), and returned in their original packaging. Proof of purchase is required.

Reach out to help@goldenwestboots.com to start a return